Crisis
Management
Blackgold’s Crisis Management expertise is second to none and includes proactive and reactive work across traditional and social media channels. We work with a range of organizations to offer critical communication support when the are faced with difficult and challenging scenarios.
We will defend your reputation in the face of any obstacle. No issue is too big or too small if it poses a reputational threat to your organization. We have effectively handled many issues, from industrial accidents to data breaches and product recalls.
Our crisis communications work has two main elements. Firstly, we will conduct a thorough audit of your business and communications protocols. We will find the weaknesses before they are exposed and put in place the structure and communication framework to be thoroughly prepared to defend yourself. Then, if or when a crisis hits, Blackgold is on call around the clock to take the swift and effective action needed to manage and mitigate reputational threats allowing you to manage operations.
Whether it's creating a comprehensive crisis communications plan, preparing for TV or Radio interviews and statements, managing reaction on social media, or effectively liaising with internal and external stakeholders, we will ensure you are perfectly prepared and your organizations' reputation is protected.
We pride ourselves on a very successful track record in issues management, but our biggest reputational management achievements are the ones you will never hear or read about…